Program Title: EMOTIONAL INTELLIGENCE AT WORK

Program Objectives:

The key objective of the program is to inspire emotional wisdom through:

• Understanding to current research on the brain , emotions, behavior & learning
• Understanding the three components of ''Know Yourself, Choose yourself, Give Yourself
• Learning environment constructed to enhance intrapersonal & interpersonal intelligence
• Examining your capacity to be a role model for EQ

Program Outline
Fundamentals of Emotional Quotient.
Introduction to the physiology of the brain.

• Overview of EQ - The origins of EQ
• Hijacking, & commucating emotions & the conceptualization of EQ by Peter Salovey, John Mayer & Daniel Goleman

INTRAPERSONAL COMPETENCE
Know yourself

• Masks & assesing self-knowledge.
• Discovering the patterns of behaviors
• Self-Science & the power of words
• Transition to choose yourself

Choose Yourself

• Consequential thinking
• Evaluate/re-choose; Optimism
• Motivation; conflict; community

Give Yourself

• Role modeling & moral dilemmas
• Noble goals

INTERPERSONAL COMPETENCE
Empathy

• Are attentive to emotional cues & listen well
• Show sensitivity & understand others' perspectives
• Help out based on understanding other people's needs & feelings

Social Skills

• Exercise effective tactics for persuasion
• Sending clear & convicing messages
• Inspiring & guiding groups & people.
• Managing difficult people & tense situation with diplomacy & tact.
• Build rapport & keep others in the circle.

Assessment Tools:
There are many different measures that can be used to identify different dimensions of EQ. The EQ Map is one of the assessments which can be used for this particular session. (The professional fee excludes the EQ Map assessment)

• MSCEIT -to measure inner capabilities
• EQ Map - self-scored report, measures workplace predictors
• EQ-I - Tester-scored/Self Report to measure behavior tendencies
• LCA (Lights, Camera, Action) - Group survey measures organization hotspots.

Methodology
Lecture, group dynamics, presentations, video reviews & experiential learning activities.

Program Duration: 2 Days