Program Objectives:The key objective of the program is to assist the participants and the organization to manage the complexities of problem solving & decision making of both short-and long-term issues. The participants are expected to:
- learn a systematic approach/methodology to manage the problems, decisions and potential problems.
- apply the processes to performance-related and task-related issues brought to his workshop.
- identify the ways to improvise the current systems in their respective departments.
- harness their creativity in making decisions and capitalize potential opportunities.
Program Outline:Problem Solving & Decision Making process
- How does the mind functions-the Rational & Creative Processes
- Analytical Thinking
- Lateral Thinking
Situation Analysis
- Situation Analysis Questioning Skills
Cause Analysis
- Cause (Problem) Analysis Questioning Skills
- Specify & Identifying Problems (Cause & Root Condition)
Making Effective Decisions
- Decision Analysis Questioning Skills
Assessing Situations & Potential Problem Analysis
- Potential Problem Analysis Questioning Skills
- Assessing Potential Opportunity Analysis
Creativity in Decision Making Process
- The Barriers to Creativity
- The Techniques to Generate Creative Ideas
Methodology
Lectures, group dynamics, presentations, video reviews and experiential learning activities.
Program Duration: 2 days
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