Program Objectives:At the end of the program, the participants are expected to:
- Improve their skills in writing clear, concise letters, memos, reports and responding to e-mails.
- Understand the reader's position to gain a new perspective on writen communication.
- Understand factors which affect report format, style and organizing the content/information.
- Apply persuasive writing techniques to gain the interest of the readers.
Program Outline:
- Planning, paragraph organizatio and sentence construction.
- Business writing Style - six elements of style that contribute to the overall tone of business communication.
- Writitng Letters and Memos to external parties which are businesslike.
- Preparation of brief reports - planning, organzing, writing and formatting reports.
- Preparation of business proposals - using persuasive writing techniques.
Methodology:Lectures, video [resentation, exercises and group discussion.
Duration: 2 Days
