Program Title: TRAINING NEEDS ANALYSIS

Program Objectives:
The function of training is to increase efficiency, productivity and uplift staff morale: as such it is part of organizational commitment to develop staff in line with the company's objectives and business direction.

Training is an investment, and the Needs Analysis can ensure training cost effective. TNA which executed appropriately will improve staff performance and the investment on training will result in value-added human resources. Hence, this two-day prgram will adopt a hands on approach so that the participants are equipped with knowledge and skills of capitalize the limited training resources to meet their organization's needs.

At the end of this program, the participants are expected to:

• Distinguish between training and non-training interventions; the difference amongst training,development and education.
• Identify the training needs that is related to the objectives of the Company, the Department, the Occupational and the Individual.
• Decide the appropriate methods to use to identify and analyze training and development needs for different level of employees.
• Produce a framework for identifying the training needs and readily be implemented at their organization.
• Transform the training needs to training plan and presenting a thorough written report/presentation to the Board.

Program Contents:

Defining Training Needs Analysis

• Training, Development and Education
• Training and Non-Training Intervention.
• Identify specific challenging areas in organization.

Levels of Training Needs Analysis & the Training Cycle

• Organizational, Operational/Departmental, Occupational & Individual training and development Needs.
• Stages of Analysis.

TNA Methodology

• Designing the content of TNA
• The various methods and strategies of collecting information - Problem Analysis, Customer and Employees Satisfaction Surveys/Questionnaires, Observation and (Group/Individual) Interviews.
• Capitalizing Force-Field Analysis.
• Analyzing Performance Management & Appraisal proceses.
• Job Analysis & Job Description/Specification.

Post-TNA: Implementing Training Plans

• Aligning to Company's business direction.
• Converting TNA to Training Plans to Action.
• Presenting Training Plan.
• How to market training to others within the organization.

Evaluation Processes

• Follow-Up and reviewing the processes.
• Training Audit & Training Satisfaction Survey.
• Levels of Evaluation.

Methodology:
Lectures, group dynamics & simulation exercises, presentations, and video reviews.

Program Duration: 2 Days.